COURSE LEARNING OUTCOMES:
Upon completion of this training participants will be able to demonstrate the clinical practice of:
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Rapport building
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Effective verbal and non-verbal communication
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Identify the patients perceived presenting problem
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Identify the patients frame of reference
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Patient values clarification
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What does not work (i.e. identical treatment method for all patients is now recognized as inappropriate and in some cases even unethical.)
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Course Introduction
START HERE: Intro message from the instructor
To complete this online course …
Background and course learning objectives- Patient-centered
Setting patient-centered boundaries
Therapeutic alliance
Clinical techniques
Section 2 Quiz
Process congruency
Video lecture before a live group of clinicians
Case Study
End of course quiz – Patient-centered
Take the quiz – Patient-centered
One final question to complete the course